ORDER CANCELLATION BY CUSTOMER

• KaRa Gifting shall deliver product you have purchased within the promised delivery timeline, however, if you have ordered a product by mistake, you may cancel the order by logging in to your KaRa Gifting Account before DISPATCH of the product.
• If your product has shipped but has not yet been delivered, contact Customer Service representative and inform them of the same.
• If it is Prepaid Order, the amount will be refunded to you within 4-5 days provided that the order has not been shipped.

 

ORDER CANCELLATION BY KaRa Gifting

A) Under some rare situations, KaRa Gifting can also raise an order cancellation request. These situations could be:

1. Product is out of stock.
2. Product is not worth shipping.
3. Restrictions on the number of products you can order, as per terms & conditions of any Offer/Discount.
4. Incorrect pricing or description of the product.
5. Incorrect or Incomplete Buyer’s Address.
6. Non-serviceability at the Buyer’s address by our courier partners.
7. Any other reason, which is beyond the control of the product Seller.

B) If it is Prepaid Order, the amount will be refunded to you within 4-5 days, in accordance with our Refund Policy. We will notify you through messages on your Email/WhatsApp/Text when an order is cancelled due to any of the above reason.